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ProFlex Service Contracts


Proflex Service Contract PreviewFrom Goodland, Kansas to St. Louis, MO and everywhere in between, the Smith & Loveless Customer Service team is on-call 24 hours-a-day, seven days-a-week, ready to support you.  We can assist you with everything from starting up your new pumping equipment to providing emergency service following a natural weather event. We can also supplement your staff with ProFlex maintenance contracts to optimize your system’s performance for decades to come.  We call it S&L ProService.

S&L ProService delivers timely, local technical support – and we’re backed by the full complement of engineering and after market resources. Smith & Loveless boasts more than 60 years experience and tens of thousands of equipment installations.  With our location in the Kansas City metropolitan area, S&L ProService focuses exclusively on its Midwest clientele, aiming to be your strong local ally and complete post-sale resource for factory-certified parts, retrofits and service.

Additionally, we provide service assistance on other Smith & Loveless wastewater treatment systems and component equipment – including PISTA® Grit Removal Systems.  Whatever the situation, our factory-trained personnel are ready to assist you.  Just give our team a call toll-free, (800) 275-5201 from anywhere in the Midwest.  We’re at your service.

S&L ProServices

  • Prompt, Professional Response
  • Flexible Service Contracts
  • Factory-Certified Parts & Repairs
  • Technical Phone Assistance
  • Pump Station Diagnostics
  • Retrofit Options / Installations
  • Operations & Maintenance Training
  • Assistance with SCADA Upgrades
  • Service for All S&L Equipment

Pro-Flex Pump Station Diagnostic Services Menu

Operating Conditions & Performance

  • Measure Pumping Rate, Static Head and TDH
  • Analyze Data from Control Panel
  • Test Second Level Pump/Alarm



Priming System Maintenance

  • Clean Electrodes & Solenoids (if applicable)
  • Inspect Fittings & Tubing
  • Replace Vapor Filters
  • Inspect Transducer & Float Settings
  • Review Bubbler System on Flood Suction Units


Pull Rotating Assembly                        

  • Inspect Mechanical Seal
  • Measure Impeller Wear

Station Conditioning & O&M Review
  • Clean the Station (if applicable)
  • Exercise All Valves
  • Lubricate Motors & Vent Fan
  • Review Spare Parts Inventory & Review New Parts/Kits
  • Review Maintenance Records
 * Not an Exhaustive List of Services.  End-Users Select Services & Frequency. 
  Frequency Options:  Monthly, Quarterly, Semi-Annually, Annually